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I’m a Seattle-based product design leader with 15 years of experience guiding teams through complex, systems-level challenges across digital and physical environments. My background spans consumer technology, healthcare, travel, retail, and emerging technologies, with experience leading teams and shaping products at companies including T-Mobile, Oscar Health, Meta Reality Labs, and Alaska Airlines.
 

I’m especially energized by products and services that operate within larger ecosystems, where customer experience, operations, and technology intersect. I enjoy building strong teams, elevating design quality, and helping organizations navigate ambiguity with clarity, collaboration, and human-centered thinking.

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Outside of work, I’m usually cooking (or eating), spending time with my family, or taking advantage of the Pacific Northwest outdoors.

My Story

Philosophy

I initially gained my appreciation for solving problems and designing for people through Industrial Design. 

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I've worn many hats and titles but what remains a constant is my belief that human-centered design is at the heart of all good experiences.

Values

  • Growth Mindset. There is always more to learn and do. Don't be afraid to ask questions and discover new things.

  • Servant Leader. People come first. I care for the needs of my team and champion an environment that supports them.

  • Collaborator. We're on a journey and things don't happen alone, plus working with others is way more fun.

Interests

  • Product discovery and strategy

  • Physical and digital factors

  • Solving at large scale

  • Cross-Organizational

  • Making an impact

  • Empowering people

Experience

T-Mobile

October 2025 - Present

Bellevue, Washington​

Director of Product Design

Drive product design across consumer and retail experiences spanning web, mobile, and in-store platforms, shaping connected omnichannel journeys across acquisition, service, and retail experiences. Lead senior design managers and principal designers in delivering scalable, customer-centered experiences for both consumers and frontline employees.

Oscar Health

September 2022 - Present

Seattle, Washington (Remote)​

Director of Product Design

Oversee a team of design managers and IC designers responsible for end-to-end platform and product experiences for internal and external users. Leading the discovery of long-term UX investments to innovate and scale our +O products, advancing Oscar's mission of “making a healthier life accessible and affordable for all.”

Meta

Product Design Manager​

August 2021 - September 2022

Seattle, Washington​

Lead a team of product designers and prototypers in defining the vision and strategy for the communication experiences on Meta Orion then known internally as "Project Nazare" – a 0-to-1 Augmented Reality (AR) glasses product.

Alaska Airlines

Product Design Manager​

September 2018 - August 2021

Seatac, Washington​

Responsible for a multidisciplinary design team focused on transforming the digital day-of-travel experience through service design across the airport ecosystem. Successfully delivered as Human Factors DRI (both software and hardware) on company wide initiative to create the first Apple iPad based airport kiosk. 

Alaska Airlines

Senior Product Designer

September 2016 - September 2018

Seatac, Washington

Led cross-channel UX design and research of mobile apps (iOS and Android), website, and self-service kiosks. Worked in numerous value streams/domains including Day of Travel, Core Shopping & Booking, Ancillaries & 3rd party, and End-to-End Experience.

Alaska Airlines via Aquent

Mobile UX Designer - Contractor

July 2015 - September 2016

Seatac, Washington​

Designed mobile app (iOS and Android) and mobile web experiences for customers as well as internal-facing mobile applications for flight attendants. 

UC x Cincinnati Children's Hospital

August 2013 - May 2015

Cincinnati, Ohio​

Designer & User Researcher

Created evidence-based tools (decision aids) to facilitate conversation, increase patient knowledge, and improve patient and parent confidence in their healthcare decisions. Defined metrics to test decision aid's effectiveness in order to refine the tools.

The Mayo Clinic

Service Designer -

Co-Op

May 2014 - August 2014

Rochester, Minnesota

Identified patient and provider needs pertaining to primary care through in-person interviews, contextual observations, paper prototyping, card sorting, and facilitation of workshops. Designed and tested components and interactions to enable patient-centered care planning.

Pure Minutes

Product / Visual Designer - Freelance

June 2011 - August 2013

New York, New York ​

Created new brand including design of logo, company mascot, and overall design language for international calling service. Worked with offshore developers to create customer mobile app for iOS and Android. Designed user flows and wireframes for a customer agent portal.

Education

University of Cincinnati

August 2013 - May 2015

GPA: 3.9​

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MDes, Master of Design

Arizona State University

August 2006 - May 2011

GPA: 3.9​

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BS, Industrial Design

August 2006 - May 2011

GPA: 3.9​

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Minor, Business

Université Lumière (Lyon II)

Summer 2008

GPA: 4.0​

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French Language & Literature

Also of Note

Volunteer

Co-Chair for Hexagon UX,

Seattle Chapter 

February 2021 - Present

Hexagon is a non-profit aimed to empower and support womxn and non-binary folx in UX through community, events, and mentorship.

Activities & Awards

  • Selected as "Outstanding Graduate" from 2015 MDes cohort

  • Vice President of MDes program for University of Cincinnati's Graduate Student Government Association

  • Social Chair for IDSA (Industrial Designers Society of America), Arizona Student Chapter

Presentations & Publications

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